93ko's Privacy Policy – Your information is completely secure

93ko is a trusted online gaming platform serving players in Bangladesh and beyond. Our Privacy Policy sets out our commitment to how we collect, use, and protect your personal information.

This Privacy Policy applies to the 93ko website (93ko.ws), mobile app, and all related services. It takes effect as soon as you register, log in, play games, or use any of our services.

93ko believes privacy is a fundamental right. That's why we collect only what's necessary and protect it with the highest level of security. Your data is a trust we take seriously.

93ko collects user information in several ways. Below is a detailed breakdown of what data is collected and why:

93ko does not collect any information beyond what is listed above. Sensitive data such as religion, political views, or ethnic background is never requested.

93ko uses your personal data only for specific purposes, which are outlined in detail below:

• Account Management: To confirm registrations, logins, password resets, and profile updates.
• Identity Verification (KYC): To verify age and identity in line with international regulations and to prevent fraud.
• Payment Processing: To securely process deposits and withdrawals and maintain a record of transaction history.
• Customer Support: To resolve your issues promptly and provide our support team with the relevant context.
• Promotions & Bonuses: To send eligible promotional offers and create personalized deals for you.
• Security Assurance: To detect account hacking, money laundering, and fraudulent activity.
• Legal Obligation: To meet regulatory requirements and fulfil our legal obligations.
• Service Improvement: To analyse user experience and improve the platform.

93ko does not use your data for any purpose beyond those listed above. Your information is never sold or shared with third-party advertisers.

93ko never sells your personal data to third parties. However, limited data may be shared with trusted partners solely for operational purposes:

• Payment Processors: Only transaction-related data is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• KYC Verification Provider: Required information may be shared with licensed third-party agencies for identity verification purposes.
• Technology Infrastructure: Cloud storage and server providers maintain a secure environment for data storage.
• Law Enforcement Agencies: 93ko is legally required to disclose information in response to a valid court order or request from a regulatory authority.

In the event of a business merger or acquisition, user data may be transferred to the new ownership. Users will be notified by email in advance, and the same privacy standards will be guaranteed.

93ko does not retain user data longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of an active account and up to 5 years after closure (as required by law).
• Transaction History: Retained for up to 7 years in compliance with financial regulatory requirements.
• KYC Documents: A minimum of 5 years after account closure, in accordance with international AML guidelines.
• Gaming Log: Typically retained for up to 1 year, then deleted.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support Chat Log: Retained for up to 6 months after resolution, then deleted.

The 93ko website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: Anonymous data is collected to understand platform usage patterns. No personal information is included.

93ko does not use any third-party advertising cookies. Tracking your browsing history to serve targeted ads is against 93ko's policy.

Under 93ko's Privacy Policy, you have the following rights:

To exercise any of the rights listed above support@93ko.ws. We typically respond within 30 business days. Some information may be requested to verify your identity.

93ko uses industry-standard technologies and practices to protect your information. Our security measures include:

• TLS/SSL Encryption: 256-bit encryption is applied to all data transmissions.
• Two-Factor Authentication (2FA): OTP is used as an additional security layer at login.
• Firewall Protection: Advanced firewall systems are in place to block unauthorized access.
• Secure Data Centers: Our servers are hosted in ISO-certified data centers.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Staff Training: All staff receive regular training on data protection practices.

Please note that no method of transmission over the internet is 100% secure. You also have a responsibility to use a strong password, keep your account credentials private, and report anything suspicious to our support team immediately.

93ko is an adult gaming platform. No one under the age of 18 is permitted to use this platform. We do not knowingly collect any information from minors.

Age is verified at registration, and confirming date of birth through the KYC process is mandatory. If it is discovered that a minor has created an account, that account and all associated data will be deleted immediately.

93ko may update this privacy policy as needed. Registered users will be notified by email before any significant changes take effect. The date of the latest update will always be shown at the top of the page.

Continued use of the platform after a policy update constitutes acceptance of the revised terms. We recommend reviewing this page regularly.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@93ko.ws
• Website: 93ko.ws
• Response Time: Typically within 1–3 business days